Categories of Learning Available:

Training Presentation Options:

Online or In-Person

• Basic Internet Usage and safety
  Do you feel left in the dust while your family and friends run all over the Internet? Do you feel uneasy about using your credit card online? Has your screen ever filled up with small windows that you can’t close? FCS can help you learn how to navigate the Internet in relative safety.
• File Management
  Do you feel left in the dust while your family and friends run all over the Internet? Do you feel uneasy about using your credit card online? Has your screen ever filled up with small windows that you can’t close? FCS can help you learn how to navigate the Internet in relative safety.
• Basic Office Suite productivity
  Microsoft Office, Word Perfect, Open Office. . . Do you know the parts of a word processing window? How to format a spreadsheet cell? Want to learn to make a Power Point presentation? Let FCS know which suite you are wanting to learn and we’ll get you started.
• Basic graphic manipulation and tools
  Do you want to learn how to resize a photo, add text, get just part of a photo, and more? FCS can teach you the basics of graphic manipulation using free tools you can install on your own computer.
• Basic Computer Maintenance
  and Troubleshooting. Help FCS and any other tech support company fix your computer by learning what you can do ahead of time to narrow down the issue, identify potential sources of the problem, and have the necessary info handy when you pick up the phone. This is one course you’ll want BEFORE your warranty expires!

In person training only:

• Basic anatomy of a computer
  What do you call the screen, the box all the wires are plugged into, and more! Learn the terminology to properly refer to the various components of your computer.
• Safely turning a computer on and off
  For the brand new computer user, or the user scared to touch the computer: Learn the proper way to turn on a computer, and the proper way to shut it down.

Other subjects generally taught in person but that in some cases may also be taught online are:

• How to set up your computer for the first time
• Adding hardware peripherals
• Basics of using hardware peripherals such as printers, cameras, scanners, multifunction units, etc. (some of this can also be taught online)

• In person one on one
• In person in a group setting
• Online group training sessions
  Does your group need training in a specific task? View my computer using the same tool as remote tech support services. Your group can ask to meet up to 15 hours in a month without incurred costs over and above the usual training fee.
• Online one on one training is available
  using the same tool as remote tech support services. View my computer using the same tool as remote tech support services. You can ask to meet up to 15 hours in a month without incurred costs over and above the usual training fee.